INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
After your order is confirmed, production takes 1–2 days, and shipping to Europe takes 5 to 10 business days, while for the rest of the world it takes 11 to 20 business days.
Simply reach out via our website contact form or Instagram. We’ll provide a free quote and guide you through the process.
Yes, we ship our custom embroidered clothing worldwide.
Since every piece is custom-made, we generally do not accept returns. Returns or exchanges are only possible if the item is damaged or defective upon delivery.
We encourage you to carefully review all details—including size, color, and fabric type—before placing your order. If you receive a damaged or defective product, please contact us immediately so we can address the issue promptly.
No, our designs are produced exactly as shown on our website, including the color, size, and placement details. We maintain this consistency to ensure the highest quality.
If you want to make any changes to the shop designs, please contact us through the contact form or on our Instagram for a custom piece inquiry.
INFORMATION ABOUT US